1. Will my pet be sedated? Absolutely not. 2. How long will this process take? It depends on your pet's condition and temperament, but usually between 2 - 3 hours. The reason for this is that every pet is worked on steps; from bathing, to hand drying, to brushing and fluffing, and finally to cutting and styling. 3. Can I stay and watch my pet getting groomed? No, you may not stay because this will cause your pet to become very excited and distracted, which can be very dangerous for your pet due to the tools we use. 4. Will my pet be crated? Yes, it's for their own safety. 5. Do I need an appointment? Yes. 6. Will you call me when my pet is ready? Yes, we will call you. It is very important not to show up before you are called, because it will stress and distract your pet and make it impossible to finish. 7. If my pet is matted why do you have to shave it down short? The humane thing to do is to shave them short and start over. Dematting is very painful and stressful to your pet and can leave the skin extremely irrritated. 8. How often should my pet be groomed? It depends on the breed and also how often you brush your pet. It can depend on how long of a coat you keep them in. 9. Can I bring my pet in for just a bath in between grooming? Yes, you can, and that will actually help you keep your pet matt free and avoid shave downs. 10. Do you use cage dryers? Absolutely not. All pets are hand dried by our bathers. 11.When should i introduce grooming to my puppy? Puppies should be introduced to professional grooming when they are about twelve weeks old. (Teach your puppy the basics. Gently touch him all over every day. Don't forget his feet and toes. ) 12. What do I need to know about my puppy's first visit? Prepare for the big day by setting time aside every day to brush and comb your puppy. Make it your special 'together time'. Reward your puppy with plenty of praise and some treats. Take him for short rides in your car to get him used to traveling. Be sure to exercise your puppy right before his grooming appointment to allow him to relieve himself. Bring along one of his favorite toys. On your way to the grooming salon - be happy! If you feel stressed and nervous, your puppy will pick up on your feelings and may become fearful and apprehensive. Your pet's grooming salon is his special place. Allow him to anticipate and associate the professional grooming experience with fun and enjoyment. The most important accomplishment of your puppy's first grooming session is that he likes it! His first experience - positive or negative - will remain with him forever. 13.How long will my puppy's first grooming take? His first few appointments may be quite lengthy. It is extremely important for your puppy to trust his groomer and to be comfortable with everything the groomer does to him. With gentle guidance,he will learn that grooming is an enjoyable experience and not something to be feared. Do not come back early... Wait to be notified that your puppy is ready. If your puppy sees you or hears your voice,he could become so excited that it may be impossible to finish his groom. After the grooming... Being clipped and groomed is a completely new experience for your puppy. He may feel "funny"and may want to rub himself on the furniture and carpet,or he may scratch himself. A little of this is normal,but don't let him cause any irritation to himself. Between professional grooming ,you may need to brush your puppy at home. We can recommend the equipment and coat care products that you will need. We will also be happy to demonstrate the correct brushing and combing technicques that you need to learn to properly care for your puppy. 14. What is a smoothie? When does my pet need one? When a pet's hair becomes severely matted, there is simply no way to remove it except to give the pet a very short haircut, often referred to as a 'smoothie'. A smoothie groom is very time consuming, as the groomer must use extreme caution as she removes the tightly matted coat from your pet. You don't just shave the hair off. It is much more involved. Your groomer uses specialized equipment to separate the matting from the pet's skin. It is incredibly difficult and delicate work to release your pet, inch by inch, from the hairy prison surrounding him. Great care must be taken. As the matting is removed, it may reveal skin conditions, parasites, or even foreign objects imbeded in the pet's hair. The skin can become unhealthy under matting, sometimes to the point that immediate medical attention is needed. 15. Do you sell gift certificates? Yes, Click Here For a Sample |
          |
60-72 72nd Street Maspeth, New York 11378
The Village Pet Spa